Candy CSC1745WE overview

Number of problems: 1

Number of solved problems: 0

Number of unsolved problems: 1

Problem resolution: 0%

Compared to other fridge-freezers:
Most likely to get a solution:
Hoover HRFA54W - problem resolution score of 100%
Least likely to get a solution:
Samsung RL40PGMH - 0 out of 3 problems solved
Common problems with the Candy CSC1745WE
Solved problem list for the Candy CSC1745WE
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the drain hole at the back of the fridge does not drain the water it just builds up on the shelf



Solutions for the Candy CSC1745WE
1 person also had this problem.

Problem: the drain hole at the back of the fridge does not drain the water it just builds up on the shelf

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Solution 1: Yes I have had the same problem with the same model!

The Candy / Hoover engineer called out and said that it is a design / manufacturing fault ! The drainage line which is spray foamed inside the insulating layer on the back of the freezer is to close to a component and is causing the water inside the drainage hole to freeze thus blocking the drainage line and causing a build up of water inside the fridge. The Engineer form Candy said that they need to run an external drain line on the back of the freezer ( which is really inappropriate and a massive inconvenience to the consumer ) Candy & Hoover have a duty to recall and replace a faulty product model !

It is a really messy fix and looks very amateurish considering it is a new product and should not have been sold to the consumer having known about the problem.

*Candy / Hoover are knowingly misleading consumers.*

If you have the same problem and freezer is outside of the warranty I suggest that you defrost the freezer long enough to thaw the frozen drain pipe and then keep the fridge thermostat regulated on (2 )as this is quite an adaquate temperature for the uk climate. I think if the fridge thermostat is turned up to high this is what can trigger the drain pipe to freeze? ( Just my personal hypothesis! )

Best of luck

Hope this helps

Jamie




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Problem: The light in my fridge is strobing is thus a sign of a fault if skills how do I cure it

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Problem: My Candy Fridge/Freezer keeps defrosting on its own can some help me.

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Problem: My Candy Fridge/Freezer keeps defrosting on its own can some help me.

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Problem: Thermostat is constantly on no matter what the setting is. Fridge/Freeazer is 2 years old is it worth having the Thermostat replaced (if that's the problem) or buy a new one? Thanks, in advance, for any help. Paulena

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